International Long Distance Faq's
- What is TRACFONE International Long Distance?
- What do I need to use TRACFONE International Long Distance?
- How much does TRACFONE International Long Distance cost?
- Can I make long distance calls from other cell phones or landlines?
- Is there an additional cost for this service?
- Do I need a card or a PIN number to make long distance calls using TRACFONE International Long Distance?
- Can I dial the international destination number directly or do I need to dial the TRACFONE International Long Distance access number first?
- Do I have to provide my credit card?
- Can I make international calls on my TRACFONE cell phone when I am outside of the United States?
- Does the cost vary based on the international destination?
- What happens if the connection fails when I make a call using TracFone International Long Distance? Will I be able to retrieve my minutes?
- What should I dial to make an international long distance call from my TRACFONE cell phone?
- Should I have a certain minimum amount of minutes on my TRACFONE to dial internationally?
- Who can I call if I am having problems with my TRACFONE International Long Distance?
1. Dial 1.800.706.3839, the access number for TRACFONE International Long Distance (From Alaska, Hawaii, and the U.S. Virgin Islands please dial 305-938-5673 instead).
2. Choose the desired language (1. English 2. Spanish) Listen to the instructions. After selecting language dialing instructions can be interrupted any time and you can skip to sep 3.
3. Dial 011 + city code + telephone number (For Canada just dial: 1+city code + telephone number)
Please note that if you use our FREE TRACFONE Frequent Numbers service, you will not be required to dial the International Long Distance access number. Please refer to the TRACFONE Frequent Numbers section in this web site for more information.
There is no minimum amount of minutes you need to use this service, however since TRACFONE is a prepaid cell phone service look at your airtime balance display to see how many minutes you have left and determine if that is enough. Also be sure to keep your phone service active by adding minutes before the due date displayed on your phone.
Please phone our Customer Service Center at 1-800-867-7183.
- http://www.auristechnology.com/tracfoneild/faqs_ild.asp
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